Privacy Policy
Privacy Policy
Zrmanja river tours d.o.o. undertakes to provide protection to customers’ personal data, in such a way that it collects only the necessary, basic data about customers/users that are necessary for the fulfillment of our obligations; informs customers about the use of the collected data, regularly gives customers the opportunity to choose about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to perform their work. All employees of Zrmanja river tours d.o.o. and business partners are responsible for respecting the principles of privacy protection.
Card Payments – Stripe
Secure online card payments are processed via Stripe, a leading global payment service provider. Stripe ensures the highest level of data protection and transaction security.
All credit and debit card data is handled securely and exclusively through Stripe’s system and is not stored on our servers. Stripe complies with the highest industry standards, including:
PCI DSS certification (Payment Card Industry Data Security Standard)
256-bit SSL encryption
TLS 1.2 or higher security protocol
For more information about Stripe’s data protection, privacy policies, and terms of service, please visit:
1. What Data We Collect
We collect personal data you voluntarily provide, such as your name, surname, email address, phone number, and booking information.
We also automatically collect technical data such as IP address, browser type, and usage information via cookies.2. How We Use Your Data
We use your data to process bookings, communicate with you, improve user experience, and—with your consent—send promotional offers.
Your data will only be used for the intended purposes and will not be shared with third parties without your consent, unless legally required.3. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic.
By using our website, you agree to the use of cookies.
You can manage cookie settings via your browser.4. Your Rights
You have the right to request access to your personal data, correct inaccuracies, delete your data, restrict processing, and exercise your rights to object and data portability.
To exercise your rights, contact us at info@zrmanja-river-tours.hr.5. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Our systems are regularly updated and monitored to ensure a high level of security.6. Sharing Data with Third Parties
We do not share your data with third parties unless it is necessary to provide our services (e.g., payment processors) or required by law.
In such cases, we ensure those parties comply with high data protection standards.7. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any changes will be published on this page with the updated effective date.
We recommend reviewing this page regularly to stay informed.
We may update this policy from time to time. The latest version will always be posted on this page.
